Privacy Policy

Sayso respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable South African laws.

This Privacy Policy applies to:

• Visitors to the Sayso website
• Individuals who create user accounts
• Businesses that claim or manage business profiles on Sayso

We recommend reading this policy carefully to understand how we collect, use, store, and protect your information.

1. About Sayso

Sayso is a South African business discovery and review platform. During certain stages of development, Sayso may display business listings sourced from publicly available information. Businesses may claim their profiles to manage and personalise their listings.

2. Information We Collect

2.1 Information from Website Visitors

When you visit the Sayso website, we may automatically collect limited technical information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and interaction data

This information is used for security, analytics, and to improve our website.

2.2 Information from Users

When you create an account, we may collect:

• Name or display name
• Email address
• Account login credentials
• Reviews, ratings, comments, or other content you choose to submit
• Photos or videos you upload to the platform

Any photos or videos uploaded by users may be publicly visible on business profiles or review pages. Providing this information will be voluntary, but required to access certain features.

2.3 Information from Businesses

If you claim, create, or manage a business profile on Sayso, we may collect:

• Business name
• Business contact details (such as email address or phone number)
• Business address and location
• Business category and description
• Photos or videos you upload
• Verification-related or ownership information (where applicable)

This information is used solely for operating and maintaining the Sayso platform.

2.4 Publicly Available Business Information

Prior to a business claiming its profile, Sayso may display:

• Business name
• Location or address
• Business category
• Short, factual descriptions sourced from publicly available data or third-party APIs

This information does not constitute endorsement by the business and may be updated or removed upon request.

3. How We Use Information

We use personal and business-related information to:

• Operate and improve the Sayso platform
• Enable business profile creation, claiming, and management
• Display business listings and user-generated content
• Communicate with users and businesses
• Conduct business verification and prevent fraud or misuse
• Respond to enquiries or support requests
• Ensure platform security
• Comply with legal obligations

We do not sell personal information to third parties.

4. Legal Basis for Processing

We process personal information on the basis of:

• Consent (where required)
• Legitimate business interests
• Performance of a contract or service
• Compliance with legal obligations

5. Sharing of Information

We may share information with:

• Service providers who assist in operating the platform (such as hosting, analytics, or verification services)
• Authorities where required by law

User-uploaded reviews, photos, videos, and business profile information may be publicly visible on the Sayso platform. All third parties are required to protect information in line with applicable data protection laws.

6. Cookies and Tracking Technologies

Sayso may use cookies or similar technologies to:

• Improve user experience
• Analyse site usage
• Maintain security

You may disable cookies through your browser settings, although some features may not function correctly.

7. Data Retention

We retain personal and business information only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Operate the Sayso platform
• Meet legal, accounting, or regulatory requirements

Verification-related documents, where exceptionally required, are:

• Accessible only to authorised administrators
• Used solely for verification purposes
• Deleted within 30 days or once verification is completed, whichever occurs first

After deletion, we retain only:

• Confirmation that a business has been verified
• The verification method used (email, phone, company registration, or manual verification)
• The date of verification

No verification documents or unnecessary personal information are retained.

8. Your Rights

Under POPIA, you have the right to:

• Request access to your personal information
• Request correction or deletion of inaccurate information
• Object to processing in certain circumstances
• Withdraw consent where applicable

Businesses may also request updates or removal of unclaimed listings.

9. Security

We take reasonable technical and organisational measures to protect personal information, uploaded content, and verification materials against loss, misuse, unauthorised access, or disclosure. Verification documents, where used, are stored securely and access is strictly limited to authorised personnel.

10. Children's Information

Sayso is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Sayso
Email: info@sayso.co.za

By using the Sayso website, you acknowledge that you have read and understood this Privacy Policy.